If you have a complaint about services that were provided at a local WorkSource Georgia Office or a job you were referred to by WorkSource Georgia, please contact the local manager of that center or you may call the local employment services complaint specialist at 404-982-7985.
Note: WorkSource Georgia staff may only assist with employment services and employment-related law complaints. If your complaint is related to unemployment insurance, please contact the Georgia Department of Labor.
Individuals who have a complaint about employment services and employment-related law complaints may also contact WorkSource Georgia’s Complaints Coordinator by phone or in writing:
Mack Clark
Complaints Coordinator
Technical College System of Georgia
Office of Workforce Development
1800 Century Place N.E., Suite 150
Atlanta, GA 30345
Phone: (470) 654-1922
Agricultural workers may also contact WorkSource Georgia’s State Monitor Advocate:
Felipe Pacheco
State Monitor Advocate
Georgia Department of Labor C/O WorkSource Georgia
221 South Ashley Street
Valdosta, GA 31601
Phone: (470) 636-3108
Both parties may be reached via email at WorkSourceGAHelp@worksourcega.org
If you have a complaint about other employment-related matters, WorkSource Georgia Staff will provide you with information on agencies that may be able to assist you. We take every complaint seriously and aim to improve our customer service with your input.
Related Resources:
- Employment Services Complaints System Poster (English) – DOL 3501, which outlines the Employment Services Complaint System for WorkSource Georgia and the Technical College System of Georgia’s Office of Workforce Development.
- Employment Services Complaints System Poster (Spanish)
- Complete the Complaint/Apparent Violation Form (ETA Form 8429) if filing a formal Employment Services Related complaint and email to the WorkSource Georgia Complaint Coordinator at WorkSourceGAHelp@worksourcega.org.
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