2024-04-02 What’s in a Title? Understanding WIOA Title Services
2024-02-01 Beyond Difficulties: Thriving in Difficult Customer Situations
2023-07-19 Module 6 | Supportive Services and Follow Up Services and Activities
2023-06-29 Module 5 | Effective Case Management
2023-06-15 Module 4 | Introduction to Employment and Training Services
- Part 1 – Montevia Gamble | PowerPoint | Video
- Part 2 – Erick Gaona Salazar | PowerPoint | Video
- Quiz Time Video
2023-03-09 Module 3 | Objective Assessments and Individual Employment Plan
- Objective Assessments | PowerPoint | Video | Non-Exhaustive Tool List – Job Aide
- Individual Employment Plan | PowerPoint | Video
- Quiz Time Video
- Follow Up Questions and Answers
2023-02-09 Module 2 | Income Eligibility
- Income Eligibility | PowerPoint (revised 04.04.2023) | Q&A Responses | Video
2022-12-01 Module 1 | WIOA Adult & Dislocated Worker Eligibility
- Adult Eligibility Determination | PowerPoint | Video | Q&A Video
- Priority of Service | PowerPoint | Video | Q&A Video
- Dislocated Worker and Unlikely to Return | PowerPoint | Video | Industry Decline and Limited Job Orders Job Aide
- Quiz Time and General Q&A Discussion Video
- General Q&A and Job Aids | WIOA Eligibility Flow | Questions and Responses
- WIOA Eligibility Checklist
- Basic Skills Screening Tool
January 2022 Income Eligibility
2021-04-15 Career Service Assessments
- Videos:
- Resources including:
- PowerPoint with Notes
- Q&A PDF
- Blank ISS Form
2019 Effective Case Management
- Case-Management – Presentation
- Recording Case Management in GEO – Presentation
- Case Management Definitions Deliverable
- Case Notes Tips
- Key Components of Case Management
- Open-Ended Questions for Quick Tips
- Quick Tips for Motivation
- Social Media Usage
- Three Key Principles for Effective Case Management