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Blackboard Support & Training

Blackboard is a Learning Management System that provides adult education students with the opportunity to participate in synchronous and asynchronous learning opportunities that are created by local adult education providers. Once you have been given your login credentials, use your internet browser to go to to login. Students who need assistance should contact their local program or teacher. Local Adult Education staff who need assistance should follow local helpdesk protocols.

Forms, Procedures, and TemplatesIt’s GO Time with BlackboardAdditional Resources

Blackboard Request Forms
  • Blackboard Master Class Request Form: A Master Class is for building content that is later copied to create classes that enroll students. Master Classes do not have enrolled students nor are they used to hold virtual classes.
  • Blackboard Student Class Request Form: A Student Class is for building a live class with students. The primary content comes from a copied Master Class and can be modified to fit individual class needs. You can also use this form to request “Blackboard Collaborate Only” classes.
  • Getting Started with Blackboard – Taking Classes Live: This handout shows the procedure that is used by OAE to generate student accounts for a Blackboard content class or a Blackboard Collaborate Only class. PDF
  • How Instructors can Reset Student Passwords: This handout shows how instructors can access student account information and update a password. WordPDF
  • How Students can Reset their own Passwords: This handout can be sent to students to show them how to reset their password on their own. WordPDF
  • Student Account Login Template: This document can be used with mail merge to send students their login information. Required Excel cells – First Name, Last Name, and Student GALIS ID. WordPDF

Blackboard Collaborate

Blackboard Learn

Blackboard Sub-Administrators

TCSG Adult Education