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Blackboard Support & Training

Blackboard is a Learning Management System that provides adult education students with the opportunity to participate in synchronous and asynchronous learning opportunities that are created by local adult education providers. Once you have been given your login credentials, use your internet browser to go to https://AdultEdGo.blackboard.com to login. Students who need assistance should contact their local program or teacher. Local Adult Education staff who need assistance should follow local helpdesk protocols.

Blackboard BasicsForms, Procedures, and TemplatesBlackboard TrainingAdditional ResourcesFAQs
Blackboard Learn is the Learning Management System that the Office of Adult Education uses with students so they can access educational content and live classroom instruction at-a-distance. Adult Education’s Blackboard portal is https://adultedgo.blackboard.com.

Blackboard accounts for students are created when their local adult education program enrolls them in a student class in GALIS that has been designated as a Blackboard course. Local programs are responsible for giving students their usernames and instructions on how to log in to Blackboard.

Blackboard accounts for instructors are created when their local adult education program adds them as a staff member in GALIS. Instructors should contact their local Blackboard sub-administrator or supervisor for their username and instructions on how to log in to Blackboard.

Blackboard accounts for sub-administrators must be requested by the program administrator and submitted to the OAE Blackboard Helpdesk.

Forms
  • Blackboard Master Classes are for building content that is later copied into student classes. Local programs cannot create master classes. Sub-Administrators should submit a request to the OAE Helpdesk.
  • Blackboard Student Classes are created when a class is created in GALIS and designated as a Blackboard class. It takes two business days for the student class to show up in Blackboard. Once it is there, a local sub-admin should activate the class. Content from other classes can also be added. To request copying of an entire course, a Sub-Administrator should submit a request to the OAE Helpdesk.
Procedures
  • How to reset your own Password: Word│ PDF
Templates
  • Student Account Login Template: This document can be used with mail merge to send students their login information. Required Excel cells – First Name, Last Name, and Student GALIS ID. Word │ PDF

OAE Blackboard training is held and posted under the OAE Blackboard Training and Resources course, which is available for self-enrollment for all OAE-funded Adult Education program personnel with an AdultEdGo Blackboard account. Specific training on hosting Collaborate sessions, building content, and using your sub-administrator account are included. Contact your Blackboard sub-administrator if you need assistance enrolling in this course.

In addition, all “It’s GO Time with Blackboard” sessions, recordings, and materials are posted in the same course.

FAQs Document Download


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