Student/Academic Complaint Form

Before Submitting Your Complaint: Important Notice

The Technical College System of Georgia (TCSG) System Office is committed to ensuring that students have access to fair and timely resolution of academic or student-related concerns. However, before submitting a complaint to TCSG, students must first complete the formal complaint or grievance process at their Technical College as outlined in the student catalog or handbook.

TCSG will only review complaints that:

Have already been addressed through the college’s official complaint/grievance procedures.

Include proper documentation of the outcome or decision issued by the college.

Include a valid college-issued case number or reference number related to the complaint.

If the issue remains unresolved after exhausting the college’s procedures, please complete the TCSG Student/Academic Complaint Form.

College's formal complaint process(Required)

To proceed, please check the box below to confirm that you have completed your college’s complaint process.

Yes

You must complete your college’s official complaint/grievance process before submitting a complaint to the TCSG system office. Please review your college’s grievance and appeal procedures outlined in the student catalog or handbook. For further assistance, please contact your technical college’s Office of Student Affairs.

Please note: Grade appeals are determined at the college level. TCSG does not have the authority to change or influence academic grades. Students must follow their college’s grade appeal process as outlined in the student catalog or handbook.

Institution Information

Institution of Occurrence(Required)

Complaint Type:(Required)

Appeal or Complaint Case Number(Required)

Date of Appeal(Required)

Decision of Appeal(Required)

Student Information (May Remain Anonymous)

Complete Name

Student ID Number

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Phone

Enter Email Confirm Email

Student Type(Required)

Current

Former

Prospective

Complaint Details

Details of Complaint – Include all Dates and Names(Required)

Supporting Documents

To help expedite the review of your case, please upload any supporting documentation (emails, assignments, etc.) that will help in the investigation of your complaint.

Document Upload:

Drop files here or

Max. file size: 2 MB.

Affirmation

In order for this complaint to be processed, please read and affirm all of the following:

Attestation(Required)

I hereby attest that the above information is true and accurate to the best of my knowledge.

I will provide additional information and supporting documentation upon request.

I hereby authorize TCSG and/or any of its representatives to disclose the information submitted to the college against which the complaint is filed.

I understand that TCSG may dismiss the complaint if an investigation determines that the complaint is without merit.

I understand that TCSG may refer the complaint to another agency, review board, or other authorized body, as appropriate and necessary.

Before Submitting Your Complaint: Important Notice

TCSG will only review complaints that: